Privacy Policy

Light Beyond provides educational, supportive, coaching, and personal-development resources. This Privacy Policy applies to personal information collected through the Light Beyond website and related online communications controlled by Light Beyond. Program-specific confidentiality obligations may also be governed by a separate participant or program agreement and any additional written program notices. This Privacy Policy does not govern independent third-party websites, platforms, hotlines, payment processors, scheduling tools, email providers, social-media services, or partner organizations, which may have their own privacy policies.

Light Beyond may collect information you voluntarily provide when you submit a contact or intake form, request information, ask about partnerships, register for a program or event, make a donation or payment, subscribe to updates, complete a survey or feedback form, or communicate with Light Beyond. Depending on the interaction, this may include your name, email address, telephone number, mailing address, organization or role, program interest, donation or payment-related information, message content, and other information you choose to provide.

The website and service providers may also collect technical information automatically, such as IP address, browser and device information, pages visited, date and time of access, referring site, approximate location derived from technical data, and interactions with website features. Squarespace and other analytics, security, embedded-content, or communications tools may use cookies or similar technologies.

Because Light Beyond serves people who may be navigating vulnerable circumstances, please use care when submitting information online. General website forms and ordinary email may not be the safest place to provide detailed abuse or trafficking histories, precise location information, medical or mental-health information, immigration information, legal information, financial information, or other highly sensitive information unless it is necessary and you believe it is safe to do so.

If you need Light Beyond to communicate in a particular way for safety reasons, tell Light Beyond if it is safe to do so. For example, you may ask Light Beyond not to leave voicemail or not to identify Light Beyond in a message. Light Beyond will make reasonable efforts to honor safe-contact requests, but no communication method can be guaranteed completely secure.

Light Beyond may use personal information it collects for the following purposes:

·    Respond to inquiries and provide requested information;

·    Administer programs, registrations, scheduling, follow-up, partnerships, and participant communications;

·    Process donations, payments, and receipts through third-party service providers;

·    Send newsletters or other non-essential communications when requested or consented to;

·    Improve website content, accessibility, security, and user experience;

·    Maintain appropriate organizational, financial, legal, insurance, and administrative records;

·    Prevent misuse, protect rights and safety, and comply with legal obligations.

Light Beyond does not sell or rent personal information. Light Beyond may share information with staff, volunteers, contractors, professional advisers, and service providers that assist with website hosting, communications, scheduling, program administration, donations, payments, analytics, forms, file storage, security, or other legitimate operations. Light Beyond may also disclose information when required by law or legal process, or when reasonably necessary to address a serious safety concern or protect the rights or safety of a person or Light Beyond.

If a third-party organization sponsors, pays for, or refers a participant to a Light Beyond coaching program, Light Beyond will not provide that organization with the substance of the participant’s coaching communications without the participant’s authorization, except as required by law or as otherwise expressly disclosed to the participant. Light Beyond may provide the sponsoring, paying, or referring organization with limited administrative information reasonably necessary for scheduling, payment, attendance verification, or program administration. The applicable participant agreement and any program-specific notice control if they provide more specific terms.

Donations and program payments may be processed through third-party payment providers. Light Beyond may receive transaction-related information such as the payer’s name, contact information, payment amount, date, and transaction confirmation. Payment providers may collect additional payment information under their own privacy policies and terms.

Light Beyond does not sell or rent donor information. Donor information may be used to process and acknowledge gifts, provide receipts, maintain financial and tax records, communicate about Light Beyond’s mission and activities, and satisfy legal, accounting, audit, and reporting obligations. Light Beyond may share donor information with service providers that assist with donation processing, accounting, communications, or related operations. Light Beyond will make reasonable efforts to honor requests that a donor not be publicly identified, subject to legal and administrative requirements. Program or service fees are treated as payments for services rather than charitable gifts.

The website may use cookies and similar technologies to operate, maintain security, remember preferences, understand visitor activity, and improve content. Cookies can usually be managed through browser settings, although disabling cookies may affect website functionality. Third-party tools may collect information under their own privacy policies.

Light Beyond uses reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information it maintains. No website, email system, online form, database, or internet transmission can be guaranteed completely secure. If you believe information submitted to Light Beyond may no longer be safe or confidential, please contact Light Beyond promptly through the Contact Us page.

Light Beyond retains personal information only as long as reasonably necessary for the purposes for which it was collected and for legitimate program, legal, accounting, insurance, dispute-resolution, security, or organizational needs. Different categories of information may be retained for different periods.

You may contact Light Beyond to ask about personal information Light Beyond maintains about you, request correction of inaccurate information, request deletion of information where appropriate, or ask how information is used. Light Beyond will respond in accordance with applicable law and may retain information for legitimate legal, financial, security, recordkeeping, or organizational purposes.

Light Beyond’s general website and online forms are intended for adults and are not designed to solicit personal information directly from children.

The website may link to third-party hotlines, partner organizations, social-media services, scheduling tools, donation processors, and other services. Light Beyond is not responsible for the privacy, security, availability, or content of unaffiliated third parties. Review their privacy policies before submitting information.

Light Beyond may update this Privacy Policy from time to time. Updates will be posted with a revised effective date. Questions or privacy requests may be submitted through the Contact Us page.